Planet Minis

flunky_mer · 09-02-2008, 01:33 PM

I’m going to keep it short otherwise this tread would take up way to much space.
First I contacted ncc for a pitster x4r and ask them if they would ship it to Munich. They were very coopering at this point. I had some problems with the payment to arrive Ncc because of pay pal (just the banks fault).
After Ncc had the money it took them 5 week to put the bike together and ship it. 5 week is a long time but they said that there having problems with the setup. I understood them and accepted the wait. Because they did have to work on it if they build it the correct way.
Anyhow I got over it and was happy to pick up my bike in Munich airport after a 500mile ride. Just to find out that all the stuff that I ordered extra was not on the bike. The just send me a stock bike.
The real problem is that I payed Ncc for all the extra stuff and on top of it 8% duty and 19% tax!! For stuff that I did not receive. Here is the bill of the bike I wanted and the pics of the bike I got.

the bill

they forgot the asv levers on the bike aswell

No idea what size the cylinder is

rear shock

air filter

stock levers

List of what I’m missing:
Elka shock
Asv levers
Uni air filter
Handlebar pad
Jet kit
Fender brace with the handles

chasetheface123 · 09-02-2008, 01:34 PM

ohhh that sux to hear. could it have been when he was hurt?and his son did everything

scotwith1T · 09-02-2008, 01:35 PM

damn bro, they need to ship you everything and pay for labor if you are getting it installed somewhere

NCC · 09-02-2008, 02:45 PM

Everything you ordered is with the bike , in the box, shock , stock shock came with the bike so it was included, The head is a TBV2 and the cylinder is our own BBK that is why there are no markings on the cylinder.The carb was jetted as requested and the engine test ran. Would have been nice to get an email saying anything was missing before the post?
You also forgot to mention you wanted me to break the law and say the bike was used or something at a very low price, I could not and that is why it cost so much. If anything is missing shoot me an email with the address you want it sent to and I will get it to you.

chasetheface123 · 09-02-2008, 02:49 PM

ahh retard prolly threw the box away

OLDSCHOOL · 09-02-2008, 03:13 PM

Did you get the Elka shock, fender brace, Jet kit and asv levers..???

Whats missing...and why would you want the stock shock when you have the Upgrade elka..? you get the difference with the trade.

my X4R came with all (3, blue, Black & red) Leverage blocks and a box full of the extras that come with the X4R

Elka, Zokes came installed on the bike

USERNAME · 09-02-2008, 03:22 PM

Looks like I ain't buying nothing from them. I mean come on if they had to build the bike from the ground up why not just put the extra stuff he wanted on there and just shipped the stock stuff in a box.

The only thing I could think of is that he did not check the box carefully enough and threw it away. Now that would suck but if it was me I would check everything to make sure I got everything but you know how some people can be.

Hopefully it gets worked out in the end.

flunky_mer · 09-02-2008, 03:25 PM

There is no other box. I saw that the stuff was missing from the beginning on and I asked the Lufthansa personnel if there was another box. They told me there is only one box as the paper work says as well. I would have contacted u right away but it was Labor Day in the us.

And yes I am missing stuff
Elka shock
Asv levers
Uni air filter
Handlebar pad
Fender brace with the handles

flunky_mer · 09-02-2008, 03:27 PM

Quote:

Originally Posted by OLDSCHOOL

Did you get the Elka shock, fender brace, Jet kit and asv levers..???

Whats missing...and why would you want the stock shock when you have the Upgrade elka..? you get the difference with the trade.

my X4R came with all (3, blue, Black & red) Leverage blocks and a box full of the extras that come with the X4R

Elka, Zokes came installed on the bike

thats what i dont get.

whighty450rider · 09-02-2008, 03:28 PM

Quote:

Originally Posted by NCC

Everything you ordered is with the bike , in the box, shock , stock shock came with the bike so it was included, The head is a TBV2 and the cylinder is our own BBK that is why there are no markings on the cylinder.The carb was jetted as requested and the engine test ran. Would have been nice to get an email saying anything was missing before the post?
You also forgot to mention you wanted me to break the law and say the bike was used or something at a very low price, I could not and that is why it cost so much. If anything is missing shoot me an email with the address you want it sent to and I will get it to you.

Now that's a dedicated seller.

BlackBeard · 09-02-2008, 03:29 PM

NCC is a legit business. BUt im sure there was a mishap somewhere to have built the bike only to leave the requested parts off? anyways take it to pm's and hope all gets resolved

OLDSCHOOL · 09-02-2008, 03:30 PM

Quote:

Originally Posted by USERNAME

Looks like I ain't buying nothing from them. I mean come on if they had to build the bike from the ground up why not just put the extra stuff he wanted on there and just shipped the stock stuff in a box.

The only thing I could think of is that he did not check the box carefully enough and threw it away. Now that would suck but if it was me I would check everything to make sure I got everything but you know how some people can be.

Hopefully it gets worked out in the end.

Trust me...its VERY HARD to miss anything shipped in a crate with a Bike such as that...if the extras were in a box inside the crate...it would be close to 10lbs

also do not judge the thread as of yet.... theres Phone calls and possible mis-handleing claims to be filed on the Shippers part.

Fuk !!! shipping oversea's is what I say way to difficult and expensive

I feel for both parties involved

OLDSCHOOL · 09-02-2008, 03:36 PM

Quote:

Originally Posted by zbbt

NCC is a legit business. BUt im sure there was a mishap somewhere to have built the bike only to leave the requested parts off? anyways take it to pm's and hope all gets resolved

Yes very Legit !!!

and the Extra parts Definetly should have come installed...with the extras in a box..

maybe someone else got his bike and he got someone elses...it happens...not often but happens

I agree take it to the PM's till you get the right answers....As this site really dont need anymore Sh!t talking or bashing without any Facts.

Keep a Cool head...

flunky_mer · 09-02-2008, 03:37 PM

Quote:

Originally Posted by chasetheface123

ahh retard prolly threw the box away

I still have every piece of packaging that came with the bike in my garage. When I opened the cardboard box at the airport /cargo to check if every think was there I saw that it was missing. That’s when I asked the worker there. I even went back to the office and the double check to see if there was any unmarked/lost package found in that flight.

Z · 09-02-2008, 03:40 PM

Work with NCC direct and get your issues worked out. I see no reason to drop bombs without discussing in detail with the vendor first.

If no resolution can be made, start another thread in the future.

This one is done.

09-02-2008, 01:33 PM	#1 (permalink)
flunky_mer PM Newbie Join Date: Jun 2008 Location: south tyrol, italy Posts: 40	Ncc`s way to deal with customers I’m going to keep it short otherwise this tread would take up way to much space. First I contacted ncc for a pitster x4r and ask them if they would ship it to Munich. They were very coopering at this point. I had some problems with the payment to arrive Ncc because of pay pal (just the banks fault). After Ncc had the money it took them 5 week to put the bike together and ship it. 5 week is a long time but they said that there having problems with the setup. I understood them and accepted the wait. Because they did have to work on it if they build it the correct way. Anyhow I got over it and was happy to pick up my bike in Munich airport after a 500mile ride. Just to find out that all the stuff that I ordered extra was not on the bike. The just send me a stock bike. The real problem is that I payed Ncc for all the extra stuff and on top of it 8% duty and 19% tax!! For stuff that I did not receive. Here is the bill of the bike I wanted and the pics of the bike I got. the bill they forgot the asv levers on the bike aswell No idea what size the cylinder is rear shock air filter stock levers List of what I’m missing: Elka shock Asv levers Uni air filter Handlebar pad Jet kit Fender brace with the handles

09-02-2008, 01:34 PM	#2 (permalink)
chasetheface123 Chuck Norris for president! Join Date: Nov 2007 Location: Boyne City Michigan Posts: 2,269	Re: Ncc`s way to deal with customers ohhh that sux to hear. could it have been when he was hurt?and his son did everything

09-02-2008, 01:35 PM	#3 (permalink)
scotwith1T 2nd Gear Member Join Date: Jun 2008 Location: Longwood, FL Posts: 446	Re: Ncc`s way to deal with customers damn bro, they need to ship you everything and pay for labor if you are getting it installed somewhere

09-02-2008, 02:45 PM	#4 (permalink)
NCC Advertiser Join Date: Feb 2008 Location: north platte nebraska Posts: 987	Re: Ncc`s way to deal with customers Everything you ordered is with the bike , in the box, shock , stock shock came with the bike so it was included, The head is a TBV2 and the cylinder is our own BBK that is why there are no markings on the cylinder.The carb was jetted as requested and the engine test ran. Would have been nice to get an email saying anything was missing before the post? You also forgot to mention you wanted me to break the law and say the bike was used or something at a very low price, I could not and that is why it cost so much. If anything is missing shoot me an email with the address you want it sent to and I will get it to you. __________________ NCC PM me or email nebraskacustomcycles@yahoo.com Last edited by NCC; 09-02-2008 at 02:53 PM.

09-02-2008, 02:49 PM	#5 (permalink)
chasetheface123 Chuck Norris for president! Join Date: Nov 2007 Location: Boyne City Michigan Posts: 2,269	Re: Ncc`s way to deal with customers ahh retard prolly threw the box away

09-02-2008, 03:13 PM	#6 (permalink)
OLDSCHOOL 3rd Gear Member Join Date: Oct 2003 Location: Cape Cod Ma. 02660 Posts: 7,504 Awards Showcase Total Awards: 1	Re: Ncc`s way to deal with customers Did you get the Elka shock, fender brace, Jet kit and asv levers..??? Whats missing...and why would you want the stock shock when you have the Upgrade elka..? you get the difference with the trade. my X4R came with all (3, blue, Black & red) Leverage blocks and a box full of the extras that come with the X4R Elka, Zokes came installed on the bike Last edited by OLDSCHOOL; 09-02-2008 at 03:23 PM.

09-02-2008, 03:22 PM	#7 (permalink)
USERNAME 2nd Gear Member Join Date: Jul 2006 Location: Monee, IL. Posts: 369	Re: Ncc`s way to deal with customers Looks like I ain't buying nothing from them. I mean come on if they had to build the bike from the ground up why not just put the extra stuff he wanted on there and just shipped the stock stuff in a box. The only thing I could think of is that he did not check the box carefully enough and threw it away. Now that would suck but if it was me I would check everything to make sure I got everything but you know how some people can be. Hopefully it gets worked out in the end.

09-02-2008, 03:25 PM	#8 (permalink)
flunky_mer PM Newbie Join Date: Jun 2008 Location: south tyrol, italy Posts: 40	Re: Ncc`s way to deal with customers There is no other box. I saw that the stuff was missing from the beginning on and I asked the Lufthansa personnel if there was another box. They told me there is only one box as the paper work says as well. I would have contacted u right away but it was Labor Day in the us. And yes I am missing stuff Elka shock Asv levers Uni air filter Handlebar pad Fender brace with the handles

09-02-2008, 03:29 PM	#11 (permalink)
BlackBeard "ZBBT" Join Date: Oct 2007 Location: 50 riders Posts: 1,772	Re: Ncc`s way to deal with customers NCC is a legit business. BUt im sure there was a mishap somewhere to have built the bike only to leave the requested parts off? anyways take it to pm's and hope all gets resolved

09-02-2008, 03:40 PM	#15 (permalink)
Z 5th Gear Member Join Date: Sep 2003 Location: KANSAS Posts: 7,268	Re: Ncc`s way to deal with customers Work with NCC direct and get your issues worked out. I see no reason to drop bombs without discussing in detail with the vendor first. If no resolution can be made, start another thread in the future. This one is done.

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