Planet Minis

razepast · 10-08-2008, 04:11 PM

Wow all I can say is the customer support SUCKS. I bought an OGM sx140 about 5 months ago.. Nice bike I admit very fun and well made BUT dealing with this company and guy named Alex has been a hassle I sent back broken parts under warranty and haven't received jack **** back in 2 months no returned emails nothing.. tried calling, tells me the same line everytime. Anyone have any bad experiences with this company? Im not knocking the bike.. its well made, just the customer support is a joke

357 Racing · 10-08-2008, 04:14 PM

Man whats going on with OGM? Seems like they dropped the ball.

whighty450rider · 10-08-2008, 05:34 PM

DUDE!!! Same EXACT thing happened to me. didnt get my rear brake saddle clip and some other stuff. I emailed OGM and got nothing back, luckily I dealt with the dealer who got my parts for me. Outlaw got me all set, and said it was ogm's fault for shipping the bikes without these parts. He said he had to pull them off of 150 sx's because he couldnt get ahold of ogm or something.

washracer_11 · 10-08-2008, 05:39 PM

sure am glad I got another bike not an OGM!!!OGM150....still problem solving.

slater · 10-09-2008, 06:31 PM

Look for Thumpstar they have a great new bike coming out not to mention the MDX150 that is on the market..

OGM hasnt been around long and with poor customer support wont be either. Look for a company that has supported this sport and has been around more than a couple of years, that shows customer support and quality products.

HACKMUNCH · 10-09-2008, 06:34 PM

O.G.M. is G.O.N.E

ROBINSONDB22 · 10-09-2008, 06:37 PM

Ha ha ha ha ha ha ha ha ha ha ha ha ha

thread number 4 billion on how bad ogm sucks!!!!!

mvkd4 · 10-09-2008, 06:42 PM

Quote:

Originally Posted by HACKMUNCH

O.G.M. is G.O.N.E

As in out of busiess?

10-08-2008, 04:11 PM	#1 (permalink)
razepast PM Newbie Join Date: Feb 2008 Location: New hampshire Posts: 47	Anyone ever deal with OGM? Wow all I can say is the customer support SUCKS. I bought an OGM sx140 about 5 months ago.. Nice bike I admit very fun and well made BUT dealing with this company and guy named Alex has been a hassle I sent back broken parts under warranty and haven't received jack **** back in 2 months no returned emails nothing.. tried calling, tells me the same line everytime. Anyone have any bad experiences with this company? Im not knocking the bike.. its well made, just the customer support is a joke

10-08-2008, 04:14 PM	#2 (permalink)
357 Racing 3rd Gear Member Join Date: Dec 2006 Location: Austin, Texas Posts: 3,573	Re: Anyone ever deal with OGM? Man whats going on with OGM? Seems like they dropped the ball.

10-08-2008, 05:34 PM	#3 (permalink)
whighty450rider 1st Gear Member Join Date: Jun 2008 Location: Michigan Posts: 146	Re: Anyone ever deal with OGM? DUDE!!! Same EXACT thing happened to me. didnt get my rear brake saddle clip and some other stuff. I emailed OGM and got nothing back, luckily I dealt with the dealer who got my parts for me. Outlaw got me all set, and said it was ogm's fault for shipping the bikes without these parts. He said he had to pull them off of 150 sx's because he couldnt get ahold of ogm or something.

10-08-2008, 05:39 PM	#4 (permalink)
washracer_11 3rd Gear Member Join Date: Mar 2007 Location: The Race track. Posts: 1,078	Re: Anyone ever deal with OGM? sure am glad I got another bike not an OGM!!!OGM150....still problem solving.

10-09-2008, 06:31 PM	#5 (permalink)
slater 2nd Gear Member Join Date: Jul 2006 Location: O o O Town, Fl Posts: 783	Re: Anyone ever deal with OGM? Look for Thumpstar they have a great new bike coming out not to mention the MDX150 that is on the market.. OGM hasnt been around long and with poor customer support wont be either. Look for a company that has supported this sport and has been around more than a couple of years, that shows customer support and quality products.

10-09-2008, 06:34 PM	#6 (permalink)
HACKMUNCH 3rd Gear Member Join Date: Apr 2006 Location: BRUNSWICK OHIO Posts: 4,859	Re: Anyone ever deal with OGM? O.G.M. is G.O.N.E

10-09-2008, 06:37 PM	#7 (permalink)
ROBINSONDB22 3rd Gear Member Join Date: Feb 2007 Location: KILLumbus, Ohio Posts: 2,463	Re: Anyone ever deal with OGM? Ha ha ha ha ha ha ha ha ha ha ha ha ha thread number 4 billion on how bad ogm sucks!!!!!

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